FAQs2019-08-30T02:17:21+00:00
What are trunk shows? Should I come to a trunk show?2019-06-04T17:27:33+00:00

Trunk shows are special events, hosted in our boutique,  when we bring in future collections from a designer before they are available. Dress samples shown during trunk shows belong to the designers and will leave after the events.

Trunk shows are great opportunities for brides to try on and order the new season’s styles before we receive our own floor samples, which will take 4 or 5 months to come.  Brides are given incentive to purchase during the show. 

Subscribe to our newsletter at the bottom of this page to receive emails about shows and other events.

What are the sizes of your samples?2019-06-04T16:05:25+00:00

Samples are mostly size 8, 10, 12 and some 14s. If you are concerned with fit of any particular style or designer,  please email us at cs@felichia.com  prior to booking an appointment.

When should I book my first bridal consultation appointment? How about first alteration appointment?2019-06-04T19:00:27+00:00

We recommend booking your first bridal consultation at least two weeks in advances. Weekend appointments tend to book up at least 3 weeks before. Feel free to email us at cs@felichia.com should you have any questions.

We ask brides to please use our online booking tool, at least 4 months before your wedding, to book your first alteration appointment, which ideally is 3 months before your wedding. During high season, alteration appointments are normally fully booked in the following 3 months. If you can’t find any suitable appointment time, please email cs@felichia.com at the earliest time possible.

How long does it take to order a dress? How long is alteration?2019-06-04T19:01:34+00:00

Wedding dresses take up to 6 months to come in. Alteration takes up to 3 months. We therefore recommend ordering at least 8 months before wedding date. Most brides do purchase their dresses one year before the wedding.  Some designers may be able to rush your order for a fee. If you have less than 8 months, you may have to purchase an off-the-rack sample dress.

What’s your photo policy? Any restrictions?2019-06-04T15:24:13+00:00

Photos are allowed, EXCEPT when styles are not yet released (during a trunk show or special event) or part of private collections. Staff will notify you.

Please EXCLUDE staff or other customers in your photos. Please stay in your fitting area when taking photos.

We strongly recommend only taking photo of your favourite styles towards the last 10 minutes of the appointment to minimize disruption.

What is your price range? What is price for off-the-rack samples?2019-06-04T15:17:46+00:00

All dresses are between $1500 and 4000. However, 80% of our dresses are from $1800 to $2500. Our off-the-rack sample sale dresses are from $800-$1800.

What are the Dos & Don’ts for a bridal appointment?2019-06-04T15:11:57+00:00

NO Shoes on the floor. Put on slippers provided or bare foot. Make yourself comfy!

Food & drinks are NOT allowed. Bottled water is OK.

Pls do NOT wear make-up. Bride may be asked to use our wet “baby-wipes”.

DO come with an open mind. As we tell brides, “You never know!”

DO interact with the consultants, they will ask your a lot of questions. Vice versa!

Be prepared to say “YES”!

How many guests can I bring to my appointment?2019-06-04T15:09:27+00:00

We are a small boutique, we would recommend no more than 5 people including the bride. If you have more than 4 guests, please call us at 647 350 5559 or email us at cs@felichia.com to confirm your appointment request.

How long is your appointment? What if I am running late?2019-06-04T14:58:19+00:00

Appointment is one hour in duration.  Please arrive on time. If you are running late, please call us at 647 350 5559.

If the bride is late for more than 15 minutes, the appointment will be cancelled unless otherwise arranged.

Are you by appointment only? Do you take walk-ins?2019-06-04T19:02:18+00:00

We are by appointment only.  Please book your appointment online by clicking here

By booking your appointment online, you will receive confirmation instantly.  We generally don’t take walk-ins since you can always book your appointment anytime. If you are in urgent need to come in. Please call us at 647 350 5559